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Lead People Services Coordinator with French

2024-05-10 ID OFERTY: 953442

We are currently looking for Lead People Services Coordinator with French, who will support our client – a global leader in medical technology.

Lead People Services Coordinator is responsible for providing efficient HR operational support to new hires, current and former employees as well as HR Partners in a respective region. This position is responsible for complex problem resolution and case management for a designated region. Respective country specifics and basic labor regulations must be known and applied when delivering service.


Your responsibilities:
  • Manage regional program services (onboarding, offboarding, workforce management, systems updates and reporting; benefits and pre-payroll activities)
  • Collaborate with respective HR Partners, subject matter experts from CoEs and vendors to resolve and document complex issues raised by employees
  • Responsible for the management (creation, updates) of SOPs and process maps
  • Achieve set KPIs and goals, adhere to established customer service standards
  • Perform special projects as assigned by the management team


Our requirements:
  • Fluent French
  • Advanced knowledge of English language
  • Possession of work permit in Poland
  • Previous experience in general Human Resources / benefits / payroll (at least 3 years)
  • Critical thinking, problem solving and judgement skills
  • Ability to understand, interpret and communicate HR policies, procedures
  • Ability to deliver excellent customer care
  • Service-oriented attitude and willingness to train other team members
  • Nice to have: experience working with Workday & ServiceNow programs


We offer:
  • Competitive salary
  • 6-months fixed term work contract through HAYS, then possibility of take over and internal cooperation within the company
  • Flexible working environment
  • Hybrid work model (4-6 days per month at the office)
  • Training possibilities



Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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